PAYMENT SCHEDULE, CANCELLATIONS, REFUNDS, AND OUR RESPONSIBILITIES.
Payment for internal flights is on 100% advance payment basis. Should you need to cancel at any time, your deposit will be non-refundable. Although we will try to refund your internal airfare less any penalties levied by the airline.
In the case of GIT
Cancellation and Refund: We would deeply regret your decision to cancel your trip to India, however, we realize that there are many valid reasons that this can happen. Cancellation must be notified in writing and will take effect the day it is received by Incredible Trips To India.
The following penalties will apply:
25% Advance is due 90 days prior to the start date of your tour. If you need to cancel between 60 and 90 days prior to the start of your tour, we will refund 25% of your trip cost, as well as your internal airfare less any penalties levied by the airline.
The full & Final Installment is due within 60 days prior to the state date of your tour. If you need to cancel within 60 days of the start of your tour date then we will not be able to issue you a refund.
In the case of FIT
25% Advance is due 60 days prior to the start date of your tour. If you need to cancel between 30 and 60 days prior to the start of your tour, we will refund 25% of your trip cost, as well as your internal airfare less any penalties levied by the airline.
The full & Final Installment is due within 45 days prior to the state date of your tour. If you need to cancel within 30 days of the start of your tour date then we will not be able to issue you a refund.
Our Responsibilities: Incredible Trips To India
Incredible Trips To India makes arrangements with airlines, hotels, and other independent parties to provide you with the travel services you purchase. We do not own or operate any of the accommodation, transport, or other facilities used in connection with our tours. We therefore cannot accept liability for the negligence of the staff of these organizations. These parties are independent suppliers over whom we have no direct control. Incredible Trips To India is not liable in the event of any failure by any person or company to render any transportation, accommodation or other travel services to be provided on the journeys, or for expenses incurred due to delays caused by weather, strikes, war, civil disturbances, natural disasters, flight delays, government actions, mechanical failures or any acts of God. Incredible Trips To India cannot assume any responsibility for flight delays, cancellations, or missed connections and is not liable for any expenses or consequences resulting therefrom, and such expenses shall be borne by the client. When you travel with an airline the Conditions of Carriage of that airline will apply. These conditions are the subject of International Agreements and may limit or exclude liability. Your travel agent or airline can advise you of these conditions.
Quotations, flight numbers and proposed hotels are subject to change until confirmed. All hotels and flights mentioned in our cost quotes are only proposed ones, but we are not able to guarantee availability until we have secured the booking after receiving your acceptance of our proposal and an advance deposit. If we are not able to book what we have proposed, we will give you alternative options and ask for your approval before securing the booking.
The receipt of your deposit and/or final payment will indicate that you have read these Terms and Conditions and that you have accepted them.
The Terms and Conditions below form the basis of the contractual relationship between Incredible Trips To India and its clients. It is extremely important that our clients understand and accept these Terms and Conditions.
Amendment – We do not encourage changes in the confirmed arrangements. But if you do need to make amendments to the arrangements already confirmed, we will do all possible to accommodate the changes, depending on the availability of the new requirements. However, the changes will be subject to certain amendment/administration charges.
Check-in/Check-out time
The standard check-in/check-out time at the hotels here in India is 1200 hrs (noon). For early morning arrivals and late evening departures, we can only put in a request but the same can’t be guaranteed. For a guaranteed early check-in / late check-out, we need to book an extra night. Please specify while giving us the flight details etc.
Passports and Visas
You are required to ensure that your passport and travel documentation are in order and that you have obtained the necessary visas for your journey. Should you require assistance on this matter we will be pleased to make recommendations.
International and Domestic air bookings
Reconfirmation of flight bookings is the responsibility of the traveler. As tour arrangements may be booked to connect with international and domestic air flights it is your responsibility to keep us updated as to your flight times and numbers.
Travel Insurance
It is a condition of booking one of our tours that the traveler is adequately insured for the full duration of the tour in respect of illness, injury, death, loss of baggage and personal items, cancellation, and curtailment. The choice of insurer is the sole discretion of the client.
Amendments to confirmed arrangements
Incredible Trips To India offers its clients customized packages of land and/or air services using various suppliers. The price of your travel arrangements is subject to the possibility of changes and surcharges beyond our control and may occur in connection with governmental action, currency exchange rate fluctuation, and increases in suppliers’ prices.
While Incredible Trips To India will use its best endeavors to provide all tours as confirmed, reasonable changes in the itinerary may be made without notice if deemed necessary or advisable by our experienced staff.
Complaints and Claims
Shall you feel unsatisfied with any service Incredible Trips To India has provided, please notify our local representative or us to avoid the potential for similar problems happening again during your trip.
In the event of a complaint or claim for compensation, you must inform us by email or regular mail in writing within 15 days from the end of your tour. Relevant receipts and substantiating evidence must be attached to the letter of claim. Incredible trips To India will not be liable for any claims made later than 15 days after the completion of your tour.
Communications
You can contact Incredible trips To India via email (s[email protected]) or phone at +91 9711288774. (Mr. Shashi Chaudhary) immediately to ensure that we are able to deal with your inquiry under the terms of our Terms and Conditions.